Privacy
What we collect and why.
Information you send us
When you fill in the project form or the consultation request form, we store what you enter: your name, business name, email, an optional phone number, and the details you share about your project, services, and design preferences.
How we use it
We use it to reply to your enquiry, prepare a quote, and plan the work. We do not sell it. We do not add you to a marketing list unless you tick the optional marketing box, which is separate from permission to reply to your enquiry.
Where it is stored
Submissions and project records are stored in this website's database. Owner access is restricted by sign-in and database permissions. Project information may be processed by configured service providers to prepare the work. Internal drafts are reviewed before client release. Information you submit is not automatically published on the public site.
Booking and payments
Built Forward Studio operates under Rojas Holdings LLC. When online checkout is enabled, payments are handled on Stripe's hosted checkout pages. We store order and payment-status records to manage your project; card information is entered with Stripe, under its terms and privacy policy. Consultation forms request an appointment and do not reserve a time. If we provide an external booking link, that provider handles the booking information. Square setup offered in our packages is a service for clients' own accounts.
Removing your information
You can ask us to delete your enquiry at any time. Send the request through the project form and we will remove it.
Changes to this page
If how we handle information changes, we will update this page so it always describes what actually happens.